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FAQs

  • How can I change something in my order?

    If you need to cancel or change something in your order please use automated system or contact us. We usually process orders within 24 - 48 hours, and once we have processed your order, we will be unable to make any changes.

  • How can I pay for my order?

    We accept Visa Debit, Visa Electron, Mastercard and PayPal for your convenience.

  • Can I track my order?

    Yes, you can. After placing your order you will receive an order confirmation via email. Each order starts production 24 hours after your order is placed. Within 72 hours of you placing your order, you will receive an expected delivery date. When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier.

  • Can I return an item?

    Please visit our Returns page for more information.

  • How long will my order take to be delivered?

    Once your order is placed, it will be shipped out within 3-4 business days. The average delivery times can be expected within 1-6 business days, depending on location. You can always check the status of your order by logging into your account.

  • Do I need an account and what are the benefits?

    It's not required to create an account. But, having an account provides easier checkout, the ability to create and send a wishlist, and a customized shopping experience.